Total Complaints
3,847
Resolved
1,923
50%
Pending
1,247
Escalated
677
Avg Resolution
3.8 days

Live Citizen Grievances

Real-time complaints from social media and news sources across Delhi
DJB (Delhi Jal Board) South Delhi
Negative
Twitter
1h
Tanker service ab regular hai lekin rate bahut zyada. Chhatarpur mein private tanker 500 rs maang rahe hain. DJB wale aate hain par timing fix nahi. @DelhiJalBoard rate control karo!
DDA / Environment Shahdara
Negative
Facebook
2h
Shahdara mein kachre ka dher lagaa hua hai. MCD ka truck 1 hafte se nahi aaya. Bacche beemar pad rahe hain. Koi action lo please!
Delhi Police Seelampur
Negative
Twitter
2h
Chain snatching kam hua hai South Delhi mein — CCTV ka asar dikh raha hai. Lekin Seelampur, Shahdara mein abhi bhi problem hai. 112 pe call kiya toh 40 min lage. East Delhi mein aur cameras chahiye.
DJB (Delhi Jal Board) East Delhi
Negative
News
3h
यमुना का पानी पीने लायक नहीं रहा। East Delhi में नल से बदबूदार पानी आ रहा है। बच्चे बीमार पड़ रहे हैं। सरकार कब जागेगी?
PWD / MCD Roads Dwarka
Negative
Twitter
4h
Dwarka metro extension ka kaam 2 saal se ruka hua hai. Daily 3 hours commute for what should be a 40 min journey. Fix the infrastructure!
Education Dept West Delhi
Negative
Facebook
5h
West Delhi ke private schools ne fees 40% badhaa di. Parents protest kar rahe hain lekin Education Dept koi action nahi le raha. Ye loot hai!
Delhi Police Central Delhi
Negative
Instagram
5h
CP se Saket auto wala 400 rs maang raha tha. Meter lagane se mana. Complaint kiya toh bola "jaahan jaana hai jao." Delhi Police should crack down on this!
BSES / Tata Power East Delhi
Negative
Twitter
6h
बिजली 8 घंटे से गायब है Mayur Vihar Phase 2 में। गर्मी में बुज़ुर्ग और बच्चे परेशान। BSES helpline busy aa rahi hai. Transformer complaint ka koi response nahi!
PWD / MCD Roads Outer Delhi
Negative
News
7h
Narela-Bawana road is a death trap. 15+ potholes in 2km stretch causing daily accidents. 2 bike riders injured last week. PWD sleeping on duty
Health Dept North Delhi
Negative
Facebook
8h
GTB Hospital mein bed nahi mil raha. Meri maa ko 6 ghante stretcher pe rakha. Staff ki kami hai - 3 doctors 800 patients dekh rahe hain. Ye kaise chalega?
DDA / Environment South West Delhi
Negative
Twitter
9h
Illegal 4-storey construction in Najafgarh on DDA green belt land. Complaint filed 3 months ago - ZERO action. Builder has political connections?
PWD / MCD Roads East Delhi
Negative
Twitter
10h
Vikas Marg pe roz 2 ghante traffic jam. Signal timing galat hai aur encroachment se road narrow ho gayi. Koi solution nahi hai kya?
DJB (Delhi Jal Board) Seelampur
Negative
Facebook
11h
Seelampur mein thoda sa baarish hote hi ghar mein paani aa jaata hai. Nali saaf nahi hai, MCD wale bol rahe hain budget nahi hai. Har monsoon same story!
DDA / Environment RK Puram
Negative
News
12h
RK Puram Sector 8 mein stray dogs ne 3 bachche kaate. Hospital mein anti-rabies vaccine available nahi thi. Parents terrified. MCD animal control kahan hai?
DDA / Environment Anand Vihar
Negative
Twitter
13h
Anand Vihar AQI 220 — still worst in Delhi but improving from 480+ last month. Schools band nahi honge but mere bachche ko asthma hai. Masks aur purifiers ka kharcha kaun uthayega? #DelhiPollution
Revenue Dept Outer Delhi
Negative
Facebook
2h
Mahila Samriddhi Yojana mein Rs 2,500 ka promise tha, 1 saal ho gaya kuch nahi mila. Form bhara, Aadhaar diya, bank details di — phir bhi paisa nahi aaya. Ye sab jumla hai kya? #MahilaSamriddhi
Revenue Dept Central Delhi
Positive
Twitter
4h
Jansunwai portal par complaint ki thi water leakage ke baare mein, 2 din mein response aaya aur 5 din mein fix ho gaya. Agar sab departments aise kaam karein toh Delhi sudhar jaaye. Credit where due! @CMODelhi
Health Dept East Delhi
Mixed
Instagram
5h
Atal Canteen ka khana accha hai aur sasta bhi — Rs 5 mein poori thali. Lekin hamare area mein koi canteen nahi hai. Sirf 71 canteens mein se ek bhi East Delhi ke bahar nahi. Expansion kab hoga? #AtalCanteen

Departments with Rapidly Rising Complaints

PWD / MCD Roads
+42%
Surge in traffic and infrastructure complaints driven by one-year anniversary spike. Potholes, metro delays, and congestion dominating citizen anger
DJB (Delhi Jal Board)
+35%
Water complaints declining post-crisis but still elevated. Tanker service regularizing, private tanker rates remain high. Post-Yamuna ammonia spike recovery ongoing
DDA / Environment
+25%
AQI improving from 480+ to 220 at Anand Vihar but still above safe levels. Pollution complaints declining as winter recedes. Stray animal and illegal construction reports steady